The employees and medical staff of BLECKLEY MEMORIAL HOSPITAL recognize that you are an individual with unique needs and perspectives. The following reflects your rights and responsibilities as we work with you to provide your care.
Be respected and cared for by skilled people who will always consider your values and beliefs, comfort and dignity, without abuse or harassment.
Receive kind, respectful, and safe care without regard to race, color, religion, gender, sexual orientation, age, disability or source of payment.
Be spoken to in a clear, easy to understand way. If you do not speak English or have a hearing or vision problem, we will provide an interpreter or other support at no cost to you, upon notification.
Be well informed about your sickness, your treatment, and the expected outcomes so that you can discuss this with your doctor.
Know the names and roles of people caring for you.
Refuse a treatment, as allowed by law, during your hospital stay. If you refuse treatment, you will be offered other available care.
Have an Advanced Directive, such as a Living Will or Durable Power of Attorney. These documents let us know your wishes for your future care or who you have named to make choices for you if you cannot speak for yourself. An Advanced Directive makes sure your doctor knows if you would like to refuse or withdraw equipment and/or treatment (such as CPR) that will prolong your life. If you have a written Advanced Directive, you should give a copy to the hospital, a family member and your doctor.
Have your privacy respected.
Appoint a spokesperson/representative to speak on your behalf.
Expect treatment records to be private unless you give permission to release information or if reporting as required by law.
Request and receive information contained in your medical record within a reasonable time frame.
Expect the hospital to give you care to the best of our ability. Treatment, referral or transfer may be needed. If transfer is needed you will be informed of risks, benefits, and other choices.
To be told of other healthcare choices when hospital care is no longer needed.
Agree or disagree to take part in studies affecting your care.
Refuse to participate in any photography or filming.
Know about hospital rules affecting you, including billing charges and payment options.
Be asked about your pain and told about pain control measures. To expect a caring and concerned staff to do everything they can to safely help reduce your pain.
The right to be free from restraints of any type, unless your safety is at risk. If restraints are needed to prevent you from harm, we will be as gentle as possible and remove them as soon as medically possible.
Receive information about agencies that may be helpful to you after discharge.
Have a family member or representative of your choice notified promptly of your admission to the hospital, and be present during your stay to visit and provide support (unless their presence interferes with others' rights, safety or is medically contraindicated) Have your attending physician notified promptly of your admission to the hospital.
Voice concerns to hospital staff, medical staff, or patient & family adequacy without fear of reprisal or discrimination. Request assistance for concerns, or file a formal grievance with administration and receive a written response.
Utilize the hospital's grievance process as well as contacting the Georgia Department of Community Health-Healthcare Facility Regulation at 404-657-5726 or 1-800-878-6442, Det Norke Veritas (DNV) toll-free at 1 (866) 523-6842, The Joint Commissions (TJC) at 1-800-994-6610 for lab concerns, The Georgia Medical Care Foundation in Atlanta at 678-527-3000, or The Centers for Medicare and Medicaid Services at 404-562-7400.
Tell us about your health including past illnesses, hospital stay and use of medicine (this includes herbals).
Ask questions when you do not understand what you have been told. You need to tell your doctor if you feel you cannot go on with your treatment.
Respect the needs of other patients, staff and the hospital. You are expected to follow hospital rules, such as visiting hours and no smoking.
Give information for insurance and work with the hospital to set up payment when needed.
Work with us to manage your pain (reporting pain right away; asking questions).
To share your concerns with hospital staff if treatment or care seems unsafe.
Know your personal health can be changed by your lifestyle.
Bleckley Memorial Hospital will ensure that all visitors enjoy visitation privileges consistent with patient preferences when not in conflict with other qualifying circumstances. Patients are allowed to withdraw or deny consent to visitation at any time. See Department based policies, admission packets and/or posted signage for preferred visiting hours.